Skip to main content
Accessibility Hub

Innovation & Solutions

Technology that turns accessibility knowledge into usable experiences

We are developing a connected family of solutions for accessible information, orientation, participation and safety.

Custom & pilot development

Tactile & Audio-Tactile Solutions

Information designed to be explored through touch and sound

We design tactile graphics, tactile maps and interactive audio-tactile material that can make spatial, educational and cultural information more understandable and usable.

  • Indoor and outdoor tactile maps
  • Audio-tactile maps with structured descriptions
  • Raised plans and accessible evacuation maps
  • Tactile representations of artefacts, exhibits and concepts
  • Educational diagrams and learning material
  • Interaction through QR, NFC, app or other suitable interface

Potential applications

Museums, schools, universities, visitor centres, transport hubs, public buildings, tourist routes and emergency-preparedness material.

The production method and interaction technology are selected according to the users, environment, durability, update needs and available budget.

More than an “accessible / not accessible” label

A useful guide provides specific and verifiable information so people can decide whether a place or service meets their individual requirements.

  • Measurements and route characteristics
  • Alternative entrances and services
  • Sensory and communication information
  • Transport and arrival connections
  • Date and source of each update
Pilot-ready concept

Digital Accessibility Guides & Wayfinding

Plan the visit before arriving—and navigate with better information

Accessible web and mobile guides can describe entrances, routes, lifts, toilets, services, sensory conditions, assistance arrangements and emergency information.

They can serve a single building, a campus, a hospital, a museum, a transport network, a municipality or an entire destination.

In development

AI Accessibility Agents

Organisation-specific assistance grounded in verified information

An accessibility agent can help a visitor, patient, student or citizen find information about routes, buildings, services, documents and procedures in an accessible conversational interface.

Possible contexts include municipalities, hospitals, universities, ministries, museums and other public organisations.

  • Answers based on approved organisational sources
  • Source attribution and last-updated information
  • Clear uncertainty and human escalation
  • Accessible keyboard, screen-reader and voice interaction
  • Multilingual information architecture
  • Governance, monitoring and controlled updates

Not a generic chatbot

The agent is designed around a defined organisation, verified accessibility data and clear responsibility for updates.

Safety boundary: an AI agent should not provide unvalidated autonomous instructions during an active fire or other life-critical event. Emergency functions require dedicated engineering, testing and integration with official systems.

Possible outputs

  • Accessible preparedness information
  • Evacuation-plan accessibility review
  • Tactile and audio-tactile evacuation maps
  • Visual, audible and tactile alert planning
  • Easy-to-understand instructions
  • Staff procedures and training material
Research & pilot development

Accessible Emergency Preparedness

Safety information and procedures must include people with different access needs

We assess barriers in preparedness and evacuation planning and develop inclusive information and technology concepts for buildings and public environments.

Initial solutions focus on preparation, verified information, planning and staff support. Any real-time safety system must be subject to appropriate technical assurance and formal responsibility.

Shared accessibility data

An architecture designed for consistency and reuse

A verified knowledge base can power several interfaces without recreating the same information separately.

  • Data provenance and update ownership
  • Structured descriptions of places, routes and services
  • Accessible outputs for different users and devices
  • APIs and integrations where appropriate
  • Change monitoring and version history
Audit and data collection
Accessibility knowledge layer
Verified · structured · maintainable
Web & app
Tactile outputs
AI interface
Wayfinding

Responsible innovation

Novelty is valuable only when the result is usable, trustworthy and maintainable

Co-design

Develop with users and stakeholders, not merely for them.

Evidence

Separate verified information from assumptions and generated content.

Accessibility by design

Make every interface and output accessible from the outset.

Privacy & security

Collect only necessary data and define access, retention and responsibility.

Human oversight

Provide escalation and accountability where automated systems are used.

Validation

Test in the environment and with the people for whom the solution is intended.

Help shape the first generation of Accessibility Hub solutions

We are seeking real environments and committed organisations for carefully scoped pilots.